General Membership Questions
Q: How do I purchase Adventure Science Center membership?
A: You may join at the front desk on your first visit, online, and by phone, mail or fax.
Phone: 615-401-5057
Mail: 800 Fort Negley Boulevard (click for printable form)
Nashville, TN 37203
Q: How long will my membership last?
A: A membership is valid for one calendar year from the date of purchase. Members receive an annual renewal notice from Adventure Science Center when it is time to renew a membership.
(back to FAQ)
Q: When I buy a membership, when can I begin using it?
A: Your membership is valid at the time of purchase and may be used immediately for access to Adventure Science Center and to receive member benefits. If you purchase the membership online, you will receive a confirmation email, which can be used as your proof of purchase. If you purchase your membership at the Front Desk, you will receive a temporary passport with your receipt attached to the inside. If you send membership dues by mail, you may begin using your membership upon receipt of your membership cards. Please allow 3 weeks for processing if you join by mail.
(back to FAQ)
Q: What are the basic benefits of membership?
A: Membership benefits provide free unlimited General Admission based on the membership level you choose. Members receive a discount on BlueMax Flight Simulator and Sudekum Planetarium tickets. Go to the
Member Page for a complete list of membership benefits at each level.
(back to FAQ)
Q: Do I need to bring anything with me besides my membership card when I visit ASC?
A: Members must present a valid Photo ID with valid membership card on each visit to receive member benefits.
(back to FAQ)
Q: Are memberships tax deductible?
A: Memberships are tax deductible to the extent allowed by law. Adventure Science Center is a 501(c)(3) private, nonprofit organization. Consult with your tax advisor for more details.
(back to FAQ)
Q: Can I make changes to my membership after I have joined?
A: Changes can be made at anytime by contacting the membership by email,
memberships@adventuresci.com or by phone (615) 401-5057. Note: Only Named Primary or Secondary Cardholders are permitted to request and make changes to a membership record.
(back to FAQ)
Q: I have moved. How can I change my physical address, phone number, or email address?
A: If you have recently changed your address, email your new information to
memberships@adventuresci.com or contact the Membership Desk at (615) 401-5057, Monday – Friday, 9 a.m. – 5 p.m. We will be happy to update your record upon receipt of your request.
(back to FAQ)
Q: How can I reach the membership desk?
Q: Do you share personal information with outside resources?
A: We do not share membership information with any third party. Members also have the option to opt out of ASC direct mail and e-newsletters.
(back to FAQ)
Membership Options
Q: What kind of benefit does the Family & Friends level provide?
A:
Family & Friends level cardholders enjoy the benefit of flexibility. The Family and Friends level provides you with discretion on admission for up to 6 guests per visit. This admission extended to visitors that attend with the cardholder(s) may used for guests and/or children in the household. The standard Family level is restricted to admission for your immediate household per visit. Rates for chaperone benefits apply at all levels including Family & Friends. (back to FAQ)
Q: I am a home school parent. Do I qualify for the Teacher Membership?A: Yes, Adventure Science Center offers the Teacher membership price to home school educators. To qualify, home school educators must provide a letter signed by the superintendent of your local education authority. Contact your local school district for this documentation if you do not already have it.
(back to FAQ)
Q: Can I bring guests to visit Adventure Science Center with my membership?A: Add on the MIG (My Important Guest) option! For a fee of $22 extra per guest/per year, you can upgrade your membership to allow admission for up to (2) important guests. For visiting guests, simply bring them along with you and they will receive free admission plus discounts on Sudekum Planetarium tickets and BlueMax tickets. You may bring a different guest each time you visit. Guests must be accompanied by a named member (primary or secondary cardholder) or the member’s children. To purchase this add-on, contact our Membership Coordinator at (615) 401-5057.
(back to FAQ)
A: Specialized membership levels are available for Military Families, Teacher Families, College/University Students, & low-income families (Family Access). Specialized memberships are available at the ASC visitor services desk only. You must provide proof of active, eligible status at the time of purchase.
(back to FAQ)
Q: What is the Family Access membership and who is eligible?
A: Our Family Access membership provides the opportunity for Tennessee residents who are economically disadvantaged to visit Adventure Science Center at a reduced family membership rate. Guest add-ons and ASTC reciprocal privileges are not available at the Family Access level. To be eligible, family must provide a photo ID plus one of the following: TN Benefit Security Card, WIC Card, or Families First (TANF). Family Access memberships are only available at the ASC Visitor Services Desk only. To see if you qualify, contact the membership coordinator at 615-401-5057.
(back to FAQ)
Membership Cards
Q: When will I receive my membership cards?
A: We send membership cards out by standard
USPS . You will receive your membership cards within 3 weeks (15 business days) from the date of purchase. . If you have not yet received your card, simply print out your email confirmation if you joined online, or use your temporary passport which is issued when you join at the front desk.
(back to FAQ)
Q: How many membership cards should I receive?
A:
The Family Deluxe, Family, Grandparent, Military, Teacher, and Family Access memberships provide the opportunity to name up to (2) cardholders. The Single Parent Family, Individual, and College University memberships are limited to one named cardholder. (back to FAQ)
Q: What do I do if I lose my membership card?
A: There is a $3 processing fee required per card to re-issue membership cards. To request a replacement card, call the membership coordinator at (615) 401-5057. Please let us know if you need one or both membership cards replaced at the time of your request.
(back to FAQ)
Q: Can I use my membership without my membership card(s)?
A: You can visit anytime after your purchase simply by presenting a photo ID for membership verification to the Front Desk.
(back to FAQ)
Q: It's been a while and I haven’t received my cards. What should I do?
Membership Benefits
Q: What does unlimited General Admission include?
A: General Admission includes access to all regularly scheduled programs, activities, and permanent exhibits; excluding Sudekum Planetarium and Blue Max Flight Simulator. You may inquire about additional programs and activities available to members with general admission on the day of your visit.
(back to FAQ)
Q: Where is the express line?
A: The express line is open mostly during peak times to accommodate crowds. Look for the "Members Express" signs when you enter the lobby.
(back to FAQ)
Q: I'm a Member—why do I have to stand in line?
A: All visitors are required to check-in. We use attendance counts to assist us with planning and reporting.
(back to FAQ)
Q: What is the member price for tickets to visit Sudekum Planetarium?
A: Member ticket prices for Sudekum Planetarium are $4 per person per show.
(back to FAQ)
Q: What is the member price for BlueMax Flight Simulator?
A: Member ticket prices for BlueMax Flight Simulator are $4 per person per ride.
(back to FAQ)
Q: My child is coming with a school field trip. Is he/she able to use the membership?
A: ASC memberships, reciprocal membership, coupons and special offers do not apply to school group visits due to the additional staffing, supplies, and materials required for field trip visits.
(back to FAQ)
Q: How can I keep up with member events and Adventure Science Center programs?
A: Member events are held at various times throughout the year.
Subscribe to Adventure Science Center E-News or visit our current calendar of events for up-to-date program information. Don’t forget to look forget to look for the Member Icon when visiting our web pages.
(back to FAQ)
Q: Do I need to R.S.V.P. for Member Events?
A: In most cases we ask that you R.S.V.P. for Member events. Knowing how many people plan for the event.
(back to FAQ)
Q: Are guests allowed to attend Members-Only events?
A: Member events are exclusive to member households only. Guests are not permitted to attend Members-Only events.
(back to FAQ)
Q: Can I give my membership card to friends or family members?
A: Memberships cannot be shared between households and are non-transferable. Memberships are for the named individuals only. Cardholders are required to present a photo ID on each visit.
NOTE: Cards presented by non-members are subject to confiscation. (back to FAQ)
Q: Can my spouse or partner bring my kids to the Museum?
A: At least one, but not more than two, adult names must be listed on each membership. When there are two adults listed on a membership, they must be members of the same household.
(back to FAQ)
Q: Can my Nanny, Au Pair or Babysitter bring my kids to the Museum?
A: Add on the MIG (My Important Guest) option! For a fee of $22 extra per guest/per year, you may upgrade your membership to allow admission for up to (2) important guests. For visiting guests, simply bring them along with you and they will receive free admission plus discounts on Sudekum Planetarium tickets and BlueMax tickets. You may bring a different guest each time you visit. Guests must be accompanied by a named member (primary or secondary cardholder) or the member’s children. To purchase this add-on, contact our membership coordinator at (615) 401-5057.
NOTE: Caregivers' children are not covered under your membership.
(back to FAQ)
Q: Can member children come without a parent?
A: All children 16 and under visiting the Center must be accompanied by an adult. Member children must be accompanied by one of the named adults on their membership. If you upgrade to the MIG option, your children may be accompanied by a chaperone.
(back to FAQ)
Q: Can I purchase a membership for a child?
A: We do not offer membership in the name of a child under 16 years of age.
Reciprocal Membership Benefits
(ASTC TRAVEL PASSPORT PROGRAM)
Q: How does the ASTC Passport Program work?
A: ASC members have reciprocal admission privileges with other participating science and technology centers. Each institution has its own admissions policy,
so call before you go to get the details. Reciprocity extends only to regular/general admission—it does not include free admission to additional attractions such as special exhibits, planetarium shows, simulator rides or giant-screen films. It also does not usually include museum store discounts.
Click here for link to a list of the ASTC reciprocating facilities along with more information about the program.
NOTE: Please familiarize yourself with all the rules applying to reciprocity with the ASTC Passport Program before you purchase your membership. Organizations may change their participation in the reciprocity program; we do not offer refunds due to changes in reciprocity. (back to FAQ)
A:
ASTC stands for the Association of Science and Technology Centers. Adventure Science Center is a member of ASTC.
(back to FAQ)
Q: Does Adventure Science Center honor ACM or AZA memberships?
A: Adventure Science Center does not participate in the ACM or AZA reciprocity programs. Adventure Science Center is a member of
ASTC.
(back to FAQ)
Q: I am going out of town. How do I use my ASC membership?
A: If you are going out of town and don’t have your ASC membership card, let us know. (Note: Replacement fees may apply for lost cards.) ASTC policy requires that you take your permanent membership card with you to receive reciprocal benefits. With advance notice, pickup arrangements for membership cards can be made by calling our Membership Desk at (615) 401-5057. (back to FAQ)
Q: I'm visiting from out of town. How do I use my membership from another ASTC facility?
A: If you are a member from another ASTC museum visiting the Adventure Science Center, present a current membership card from your hometown museum or science center, a valid photo ID, and
proof of home address within 90 miles of host museum. You will receive free general admission for (2) Adults and up to (4) dependent children (under 18 years old) in the same household. Guests are not included in our reciprocal policy and general admission fees apply.
(back to FAQ)
Q: Can I use a membership at another institution to visit my local museum or science center?
A: No, to receive ASTC Passport Program benefits, you must reside more than 90 miles from the center/museum you wish to visit. The ASTC Passport Program is intended to reward families that support their local science center or museum by giving them a benefit they can use while traveling or visiting out-of-state friends or relatives.
Adventure Science Center admission staff require proof of residence for benefits to apply.
Click here for more information.
(back to FAQ)
Q: How many family members will get in for free?
A: Each Passport venue has its own admissions policy (denoted by “F:” on the participants list) which lets you know which and how many family members receive free admission when you visit. It’s a good idea to review the admission policy before visiting so you know what to expect. At Adventure Science Center our current ASTC reciprocal policy includes free general admission for (2) adults and up to (4) dependent children (under 18 years old) in the same household. Guests are not included and general admission fees apply. (back to FAQ)
Renewing your membership
Q: How do I know when my membership expires?
A: Your expiration date is printed on your membership card. Memberships to Adventure Science Center are valid for one full year. As your expiration date nears, you will receive renewal notices from us in the mail.
(back to FAQ)
Q: If I renew my membership before my expiration, do I lose months I had left?
A: Your membership runs an entire calendar year from the date of purchase. If you renew early, the new membership begins when your old membership expires.
(back to FAQ)
Q: How do I renew my membership?
A: You may renew at the front desk, online, and by phone, mail or fax.
Phone: 615-401-5057
Mail: 800 Fort Negley Boulevard (click for printable form)
Nashville, TN 37203
Gift Memberships
Q: I would like to buy a gift membership for someone. How can I do this?
A: Gift Memberships are available at the Front Desk. You may also purchase a gift membership online, by phone, (615) 401-5057, or
download a form and mail it in. If you purchase your gift membership online, by phone, or by mail, be prepared to provide information about the gift recipient (Cardholder Names, Address, Phone Number). (back to FAQ)
Q: I do not know all of the gift recipient’s information. Can I still purchase a Gift Membership?
A: Yes. Gift Membership Cards are available to provide the recipient the opportunity the handle the details on their first visit. Visit Adventure Science Center’s Front desk and ask for a Gift Membership Card. Present this Gift Membership Card to your gift recipient and they may redeem it on their visit.
(back to FAQ)
Q: When can the recipient of my gift start using their membership?
A: Upon receipt of the membership cards, your gift recipient may begin taking full advantage of their membership benefits. These Gift Membership Cards may be purchased at the Front Desk and the gift recipient may redeem the gift card on their first visit.
(back to FAQ)